LEARN ABOUT THE PROCESS
Before You Order
Drawing/Layout: Come to our showroom with a layout or simple drawing with measurements so we can price out your project on the spot.
Pick an Edge: From simple to ornate, we're happy to help you find an edge treatment that is perfect for you.
Select a Sink: Selecting a high-quality sink is easy with Granite Shop. We can cut for any sink model you desire. Make sure to tell us about any sink accessories that you would like to include in your customized design.
Select a Stone: Granite Shop offers over 200 slabs of in-stock granite and quartz at our fabrication facility. We also rely on local and regional distributors for other options.
Backsplash: We can fabricate a backsplash to match your countertops. Of course, a tile backsplash is also a very popular choice, so you may want to forgo the standard 4” backsplash.
Price Quote: After we have your dimensions and design details, we’ll be able to provide you with an itemized estimate for your project. We can also offer suggestions to help you stick to your budget.
Ordering & Templating
Field Measure: If the estimate provided to you is within your budget, we’ll come to you to measure and template your job, which includes confirming all the personal touches you may prefer. We template countertops using an advanced 3D laser templating technology, ensuring accuracy. We do not disturb your existing countertops to template. At the appointment, all your project details will be finalized, including corners radius options, overhangs, and support requirements.
Order: Once all decisions have been finalized and field measurements have been updated in the estimate, we will reserve sufficient stone for your job with a firm order. An order is firm when we have received a signed (1) estimate, (2) contract, and (3) 50% deposit.
Layout: We layout your design and plan the cuts to protect the stone’s natural beauty and its structural integrity, and to take the best advantage of natural patterns. We always minimize seams after considering slab size, veining, color variation, movement, site conditions, etc. After template creation, if you would like to have input on the areas of the stone to include or avoid, we invite you to schedule an appointment to view your template on the stone.
Fabrication: The laser template of your countertop is sent electronically to our state of the art robotic fabrication system, the Baca Robo SawJet. This allows us to fabricate your countertops with robotic speed, precision, and accuracy.
Preparation: Please remove any items from your sink base cabinet and provide a clear and safe access area from the driveway to the work area. During installation, work zone traffic must be kept to a minimum. Children and pets cannot be allowed in this area.
Installation: This is the most exciting part of the process! We have an installation team of in-house professionals that are seasoned craftsmen. They will protect your property as they complete their work and will leave the area clean of debris. Once the job is complete, you will be given the opportunity to ask questions and review the work prior to their departure.
Final Payment: We ask that you have the remaining payment of 50% available for the installers to pick-up.
Follow-Up: You will receive a follow-up call from our office to ask how you like the finished product and to see if you have any questions. Your happiness is important to us and we sincerely appreciate your business!
Warranty: We warranty our installation, not material, for one year from the installation date. Asking us to return for repair or maintenance is no problem – just give us a call, even after your first year.
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